Is Social Media Marketing Important? Effective Guide for Better Social Media Marketing in 2023

Social Media Marketing has become a commonly used phrase in recent years. It has developed in the ever-changing digital marketing space. Social media marketing is key to any business’s marketing strategy. SMM is a way or a tool through which a company can do branding, increase its sales, generate website traffic, leads and develop a business relationship by using basic marketing concepts. You will explore, why is social media marketing important for 2023?

In this article, we’re going to discuss what social media marketing is, how to create a social media marketing strategy, the pros & cons of SMM, and most importantly, is social media marketing important for business growth?

What is Social Media Marketing?

Social Media Marketing (SMM) is the process of using social media networks on a large scale to generate responses to online advertising and marketing campaigns. They are used for content advertising & promotions, generating website traffic, sales and marketing, customer engagement, public relations, and research.

Social media encompasses a vast range of media platforms. These are Twitter, Facebook, LinkedIn, Instagram, Pinterest, TikTok, and much more. Different social media networks have different features and processes for the management and presentation of the social media business profiles.

Email, SMS, and RSS are traditional approaches whereas Twitter, Facebook, and LinkedIn have their own advanced approach to target the audience and are more effective and interactive. Choosing the right platform to market your content is crucial to succeed.

SMM is powerful today because it gives companies and individuals the ability to make their brand recognizable and gain the attention of customers. Also, today’s consumers have more choices than ever before on how they interact with companies and brands.

Social media marketing is the perfect way to reach them. SMM strategies, tactics, and tools can be tied into any company culture and business model.

SMM is a process of online promotion, interaction (comments, likes, and follows), exposure, and getting reviews through social media platforms. But why is it so powerful today?

Is Social Media Marketing Important for 2023?

Yes, social media marketing can be an important part of a company’s overall marketing strategy. Social media platforms like Facebook, Twitter, Instagram, LinkedIn, and others can help businesses reach a wider audience and engage with customers in a more interactive and personal way. By regularly posting relevant and engaging content, businesses can build their brand, drive traffic to their website, and generate leads and sales.

Social media marketing can also be useful for customer service, as businesses can use social media platforms to quickly and easily respond to customer inquiries and complaints. In addition, social media marketing can be an effective way to measure and track the success of marketing campaigns, as it allows businesses to see how their content is being received and shared, and to gather insights about their audience.

Overall, social media marketing can be a valuable tool for businesses of all sizes, and it can help them reach and engage with their target audience in a cost-effective and measurable way.

Is Social Media Marketing Important for 2023?
How to create a social media marketing strategy

Various SMM strategies can work in different environments. Let’s look at what they are.

Related: What are the Types of Social Media Marketing?

How to Create a Social Media Marketing Strategy?

To create an SMM strategy, start by answering the 5Ws: who, what, when, where, and why. It will help you understand your audience, and what they want.

This will help you create a plan to help your business achieve its goals.

1. Why are you sharing on social media?

Before anything, it is important to understand why you are on social media. This will help you determine what your end goal is. It is possible to have more than one goal in mind. Achieving multiple goals is possible if there is a larger team with clear plans. Some goals could be driving traffic, growing the brand, increasing engagement, or retaining customer attention. These goals will help you move forward in channelizing correct marketing plans and achieving targets easily.

2. Who is the target audience?

Understanding the “why” helps you know the “who”. You need to determine who your target audience is. This will help you create content specifically to entice them. Once you’ve determined your target audience, create content specific to their demographic. Know who they are, where they are, what they’re interested in, and why they make certain purchases to create an effective marketing strategy.Make sure to keep it professional and more on the lighter side. Social marketing is about communication and building relationships. It’s better to entice people with a personal connection rather than trying to push a product on them.

Related: The Ultimate Guide to Become a Creative YouTube Content Creator for 2023

3. What content will you share?

To make it easier to answer this question, determine a theme for the page. It will help you know whether to share more videos or images. How will the content you’re sharing solve consumers’ problems? Knowing your target audience & analyzing demographics lets you know what will work.You can determine whether to primarily post videos and add images once in a while or vice versa. It can also allow you to see if some consumers prefer blog posts or emails. Sometimes, consumers may want something more personal & private, rather than generic content shared by brands. Take this into account when deciding what content to post.

4. Where will you share the content?

Next, determine where your content is shared. It is important to select a platform for your brand to be on. Instagram, TikTok, YouTube, a blog, or all of them. Efficiently maintaining all of them will require a good team and even better management. Remind everyone that the same content will be sent in different forms to different audiences. This is where understanding and analyzing your target audience comes in handy. Ensure your brand’s “X factor” is the best. Whether it’s writing, photography, or videography. Long-form or short-form content, focus on quality over quantity.

5. When will you share the content?

The final part of creating an SMM strategy is determining what time your content will be shared with your followers. Each social media platform has different times when users are most active. A simple Google search will tell you the best times to post, especially when starting SMM. But, once you have built up a good following, looking at the analytics makes it easier to decide. The analytical tools on the different platforms will give you more data about your audience.

What are the Pros & Cons of SMM?

Pros of SMM

  • Cost-effective

    SMM can be done through platforms where marketing your business is free, paid or budget friendly. It makes it even cheaper compared to other digital marketing strategies. You can get your business name out a lot quicker, and market your products & services while keeping marketing costs low.

  • Increased brand awareness

    When you use SMM, you have the option of getting increased attention to your business from different segments of users.

    SMM can make your brand stand out. You can also tap into consumers for product reviews.

    With effective brand awareness strategies, you’ll see a spike in traffic, exposure, and overall awareness related to your company.

  • Larger audience

    SMM allows you to reach a much larger audience and potential new customers.

    Using different platforms lets you reach more people that might consume content differently. The possibilities are endless.

    SMM allows you to set up programs that include & reach more people.

  • Improved relationships

    Using SMM is a great way to engage with customers on a one-on-one basis rather than a bot. You can refer customers to other SMM platforms that might be helpful to them. Replying immediately and directly to comments lets consumers know you have a genuine interest in them.

Cons of SMM

  • Time-consuming

    One of the main cons of SMM, it is extremely time-consuming. Creating quality content requires time & attention. Posting at the appropriate time with engaging captions requires precision. Scheduling posts isn’t good. The algorithm picks up on this & stops promoting your content.

  • Possible negative publicity

    Another downside is the possibility of negative comments and reactions to the content posted. The post will become a source of contention & negativity, if not handled well. Too much negativity can harm your reputation online.

  • Less control

    This works in conjunction with the previous point. Online content is available for everyone to consume. A lack of control over what’s posted will have a negative impact on the brand image. SMM removes control from marketers and business owners.

  • Long time to see ROI

    Each marketing campaign has a goal. Increased traffic, brand awareness, or sales. Don’t be shocked if the ROI isn’t immediate. With SMM, seeing the ROI may take anywhere from one month to one year. Patience is needed if it’s your first SMM campaign.

Related: Is Digital Marketing a Good Career Option in 2023?

Career Opportunities in Social Media Marketing

There are many career opportunities in the field of social media marketing, as businesses of all sizes increasingly recognize the importance of having a strong online presence.

Some potential job titles in the field include:

1. Social media manager: This role involves developing and implementing a social media strategy for a business, including creating and scheduling posts, engaging with followers, and tracking and analyzing performance.

2. Digital marketing specialist: This role may include social media marketing as part of a broader digital marketing strategy, which could include search engine optimization, email marketing, and paid advertising.

3. Content creator: This role involves creating and curating engaging content for social media platforms, which could include text, images, videos, and other types of media.

4. Community manager: This role involves managing a company’s online community, including moderating comments and responding to customer inquiries and complaints.

There are also many other job titles and roles within the field of social media marketing, depending on the size and focus of the business. To enter this field, you may need to have a bachelor’s degree in a related field, such as marketing, communication, or business, and some practical experience using social media platforms.

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You may also benefit from obtaining relevant certifications, such as a social media marketing certification from a professional organization.

Related: How to Create the Facebook Page?

How Has SMM Evolved?

SMM has evolved in a very short space of time. It was barely even acknowledged a decade ago. Nowadays, it is a necessity. Marketers and businesses cannot escape from it. In previous years, simply updating the business profile was sufficient.

However, SMM has grown into something that every business needs to succeed. While looking to promote products & services and gain more followers, businesses also need to focus on posting content that helps their consumers and keep them engaged.

The phrase “content is king” appears in marketing all the time. With the rise of digital marketing & SMM, posting relevant content has proven to yield the best results. Keep in mind – Original, interesting, and high-quality content drives organic traffic to the websites.

Creating content that gets people interested in your business takes some strategy and creative thinking. And, engaging the interests of your followers through creating valuable content will help set your business apart.


A lot of businesses choose to do social marketing themselves. For larger businesses, contracting a digital marketing agency has proved to yield positive results. The DIY method isn’t a bad way to start. Also, it allows you to see directly the interests of consumers.

Reviewing which social media platform to use is important in the department of digital marketing. It does not have to be a hard task because of the online resources available. It is important to decide which platform to use.

Reading and looking at content analytics can help you understand what customers want. Instagram, Facebook, TikTok, and many other social media platforms provide analytical tools to help.

SMM has evolved so much over time. It has its pros and cons which you need to look at when starting on social media. However, the benefits that can be gained from using SMM are far too great. Now you must understand why is social media marketing important for us?


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